Summer in bloom Customers are reminded that our Summer Schedule comes into effect on June 21st.

A highlight of this year's Summer Schedule is the addition of Sunday service for route 10.

Copies of Summer Schedules are available now at Metrobus Dot Com and paper copies will be available during the week of June 14th.

Enjoy the summer season, wherever life takes you!

TimeTrack coming soon to Ride Guide Callers to Ride Guide (722-9400) will soon be available to access real-time schedule information through their touch-tone telephones.

Ride Guide has been upgraded to included the new TimeTrack service and other enhancements like being able to hear the current weather forecast.  To use the TimeTrack service, callers will need to know their route and run number (found in the first column of each schedule); once this information is entered, the telephone system will let the caller know how a particular route is doing in terms of schedule adherence.

The new Ride Guide system is being tested and it is expected to be available for customers within a couple of weeks.

'mtv' now on-board MetrobusTV is on the air.

Bus 9846 has been equipped with a video system including three 10-inch LCD displays and took its first run in service on a route 4 in mid-May.

According to Metrobus' Manager of Marketing & Information services, the 'mtv' strategy is two-fold.  "We're really making an effort to reach our customers and provide them with the information they need about our service; the new video system will allow us to do that while also providing entertainment for our customers for the twenty to thirty minutes that they are on board with us."

'MetrobusTV' programming will be updated monthly and will feature news about Metrobus service as well as silent video clips like sports bloopers and 'Just for Laughs' gags. 

If the new service works well, Metrobus plans to equip more of its fleet with the video system.

Customer's Corner  A customer writes:  I have three things to say: First, I love the new design of the website and the new TimeTrack service. Using a dial-up Internet connection, your website has become a lot more accessible to me - thank you. Second, the service of Metrobus is fantastic, I have rarely had any problems with any routes, and those that I have had, the bus was a little early, not late. Finally, TimeTrack is listing a route 21-1, and a Rt 21-2. Is this a typo (I hope it isn't) or does route 21 now have 2 routes (I hope so). To all the employees at Metrobus, keep up the good work!

Metrobus responds: Thank you for submitting your contact record. There is only one route 21, however, on Sundays it operates as a 21-2. Similarly, the route 8 has only one route, but it is an 8-1 from Monday to Saturday and an 8-2 on Sunday. This is done more for our internal scheduling on Sundays.