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Metrobus operates on two schedules each year...
...a Fall/Winter Schedule that operates from early September until late June...
...and a Summer Schedule that operates from late June until early September.

Metrobus 

Privacy Statement

 

Metrobus is committed to the privacy and security of your electronic commerce. For your full understanding, the following statement details our information gathering and dissemination practices, as well as our security measures.

 

What information do we collect?
We collect information from you when you register on our sites, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

For what reasons do we use your information?
Any of the information we collect from you may be used in one of the following ways:
  • To personalize your experience
    (your information helps us to better respond to your individual needs)
  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.  Our email practices are conducted in accordance with Canadian Anti-Spam Legislation, and any and all email correspondence received from us will contain easily identifiable unsubscribe links.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is encrypted and transmitted via the Transport Layer Security Protocol (TLS) to our, or in the case of a financial transaction, to our payment gateway provider's database, only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential. TLS is a protocol that ensures privacy between communicating applications and their users on the Internet. When a server and client communicate, TLS ensures that no third party may eavesdrop or tamper with any message. TLS is the successor to the Secure Sockets Layer (SSL).

Upon completion of financial transactions, Metrobus does not store credit card numbers.

Do we use cookies?
Yes (cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone by contacting our Customer Service Centre at 722-9400.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent
By using our site, you consent to our Privacy Policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

St. John's Transportation Commission
25 Messenger Drive
St. John's NL  A1B 0H6
Canada

Online contact information can be found at http://www.metrobus.com


Privacy Policy prepared by St. John's Transportation Commisssion, updated 03/7/2016

Metrobus Transit

m-Mobile available in the iPhone App Store and on Google Play for Android devices



m-Mobile is everything you need to ride public transit in St. John's, NL, Canada.

Plan a trip, view a schedule, find out if your bus is on time, read the latest service bulletins, login to view details about your m-Card or chat live with one of our helpful and friendly Information Service Reps.

Allow this app to use your current location and it will detect your location and show the bus stops in your area complete with information about which routes service those stops.

m-Mobile is the app for people on the move.

 

 

Available for Android.   Available for iPhone.

Metrobus Transit

Metrobus Transit works with Google to provide the most accurate and up to date information possible for the Google Transit Trip Planner. Metrobus Transit does not guarantee that the information represented by Google Maps is 100% accurate or up to date and is not responsible for points of interest available within Google Maps. If you cannot find the point of interest you're looking for we recommend you try entering the civic address.

Google Transit Trip Planner

 

Google Transit

 
   

 e.g. 150 Water Street, St. John's, NL

e.g. Avalon Mall, St. John's, NL

   Depart at     or      Arrive by
 watch a "how-to" video

m-Card Account Login

 

m-Card



   Forgot Password?
   Register your m-Card
   Reload your m-Card

Sign-up for Text Alerts

Metrobus Transit

 

Simply text METROBUS to 88188

 

Stay up-to-date with text alerts. The minute we post a service bulletin, we'll send the same bulletin to your mobile device.  We do not charge for this service, regular texting fees charged by your wireless service provider may apply.

 

To UNSUBSCRIBE reply STOP to any of our text messages that you receive from us on your mobile device.

 

Metrobus Transit

 

 

Our summer schedule is not available at this time.

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  •  

    Feed: MT News

    Posted:  12/7/2016 10:07:58 AM

    Route 14 to be wheelchair accessible, provide service to airport in January

    The St. John's Transportation Commission (Metrobus) will begin providing wheelchair accessible service on route 14 starting in January, bringing the total number of wheelchair accessible routes to six. In addition, the route will be changed to provide service to and from St. John's International Airport.

    Metrobus General Manager Judy Powell says the changes will provide a link between Memorial University, which is a major transfer hub, and the airport, while also servicing popular destinations like the Eastern Health facility on Majors Path. "Route 14 will offer customers using mobility devices greater freedom and flexibility when traveling to key areas of St. John's and will also introduce public transit service to our airport," says Powell.

    Metrobus has been working with the St. John's International Airport Authority to make the changes possible. "We are delighted that Metrobus has extended its public transit service to include two drop off and pick-up locations at the airport - one near the arrivals area of the terminal building and another onWorld Parkway near the Holiday Inn Express Hotel. This service offers another ground transportation option for passengers to access the airport, as well as supports the growing number of employees working both in the terminal building and at the businesses located on airport land. As an accessible facility, we are also very pleased that Metrobus has committed to providing a wheelchair accessible service on this route," said Marie Manning, Director of Marketing and Business Development at St. John's International Airport Authority.

    Wheelchair accessible service began in June of 2015 and currently includes routes 1, 2, 3 , 5 and 23. Metrobus plans to provide wheelchair accessibility on all of its routes in the future. Service on route 14 will operate hourly from Monday to Saturday. More information about the changes to route 14 can be found at metrobus.com/route14.

    Along with the wheelchair accessible service, Metrobus has produced an Accessible Transit Service Handbook available in print and online providing customers with up-to-date information on topics such as which routes use Accessible Low Floor (ALF) buses, use of mobility-devices on buses and an up-to-date list of wheelchair accessible bus stops throughout the city. A copy of the booklet can be downloaded from metrobus.com/ALF.

    The St. John's Transportation Commission, operating as Metrobus, has been providing public transit services in St. John's, NL, since 1958. Metrobus operates 22 fixed-transit routes, five of which are wheelchair accessible, and services more than three million rides annually.

     

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