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Metrobus operates on two schedules each year...
...a Fall/Winter Schedule that operates from early September until late June...
...and a Summer Schedule that operates from late June until early September.

Metrobus 

Privacy Statement

 

Metrobus is committed to the privacy and security of your electronic commerce. For your full understanding, the following statement details our information gathering and dissemination practices, as well as our security measures.

 

What information do we collect?
We collect information from you when you register on our sites, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

For what reasons do we use your information?
Any of the information we collect from you may be used in one of the following ways:
  • To personalize your experience
    (your information helps us to better respond to your individual needs)
  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.  Our email practices are conducted in accordance with Canadian Anti-Spam Legislation, and any and all email correspondence received from us will contain easily identifiable unsubscribe links.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is encrypted and transmitted via the Transport Layer Security Protocol (TLS) to our, or in the case of a financial transaction, to our payment gateway provider's database, only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential. TLS is a protocol that ensures privacy between communicating applications and their users on the Internet. When a server and client communicate, TLS ensures that no third party may eavesdrop or tamper with any message. TLS is the successor to the Secure Sockets Layer (SSL).

Upon completion of financial transactions, Metrobus does not store credit card numbers.

Do we use cookies?
Yes (cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone by contacting our Customer Service Centre at 722-9400.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent
By using our site, you consent to our Privacy Policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

St. John's Transportation Commission
25 Messenger Drive
St. John's NL  A1B 0H6
Canada

Online contact information can be found at http://www.metrobus.com


Privacy Policy prepared by St. John's Transportation Commisssion, updated 03/7/2016

Metrobus Transit

m-Mobile available in the iPhone App Store and on Google Play for Android devices



m-Mobile is everything you need to ride public transit in St. John's, NL, Canada.

Plan a trip, view a schedule, find out if your bus is on time, read the latest service bulletins, login to view details about your m-Card or chat live with one of our helpful and friendly Information Service Reps.

Allow this app to use your current location and it will detect your location and show the bus stops in your area complete with information about which routes service those stops.

m-Mobile is the app for people on the move.

 

 

Available for Android.   Available for iPhone.

Metrobus Transit

Metrobus Transit works with Google to provide the most accurate and up to date information possible for the Google Transit Trip Planner. Metrobus Transit does not guarantee that the information represented by Google Maps is 100% accurate or up to date and is not responsible for points of interest available within Google Maps. If you cannot find the point of interest you're looking for we recommend you try entering the civic address.

Google Transit Trip Planner

 

Google Transit

 
   

 e.g. 150 Water Street, St. John's, NL

e.g. Avalon Mall, St. John's, NL

   Depart at     or      Arrive by
 watch a "how-to" video

m-Card Account Login

 

m-Card



   Forgot Password?
   Register your m-Card
   Reload your m-Card

Sign-up for Text Alerts

Metrobus Transit

 

Simply text METROBUS to 88188

 

Stay up-to-date with text alerts. The minute we post a service bulletin, we'll send the same bulletin to your mobile device.  We do not charge for this service, regular texting fees charged by your wireless service provider may apply.

 

To UNSUBSCRIBE reply STOP to any of our text messages that you receive from us on your mobile device.

 

Metrobus Transit

 

 

Our summer schedule is not available at this time.

Feed Reader

  •  

    Feed: MT News

    Posted:  5/2/2012 10:07:11 PM

    Metrobus Partners with the AIR MILES Reward Program, Becomes First Transit Authority in the World to Offer Consumer Loyalty Points with Every Ride

    Newfoundland Labrador Liquor Corporation to Offer Additional Incentive In June to Encourage "Responsible Riding"

    (ST. JOHNS, May 2, 2012) For the residents and visitors in St. Johns, the Metrobus system provides a reliable and environmentally responsible way to navigate the city and, starting on May 2, Metrobus will also become the first transit authority anywhere in the world to reward its passengers with consumer loyalty points for every bus ride. Through a new and unique partnership with the AIR MILES Reward Program, riders in St. Johns will be able earn reward miles every time they take the bus on any route in the city, with a simple tap of their m-‐Cards. Riders can find out more and learn how to take advantage of this offer on www.metrobus.com.

    "We are excited to be launching such an innovative partnership with the most popular loyalty program in the country," says Judy Powell, General Manager of Metrobus Transit. "Public transit provides opportunities, options and choices for people from all walks of life, giving them easy access and freedom to the things they need in everyday life and by adding such a powerful and versatile reward offering, we are supporting an even more meaningful shift toward responsible behavior among the residents of St. Johns."

    "This is a truly groundbreaking initiative for us and for the public transit industry," says Andreas Souvaliotis, President of AIR MILES for Social Change. "Our mission is to continue to harness the remarkable popularity of our loyalty program in order to inspire and reward socially responsible choices on a mass scale, across the entire country."

    NLC Adds a Second Layer of Social Responsibility by Offering Double Miles for Rides on Weekend Evenings

    Encouraging responsible behaviour has always been a core mission of the Newfoundland Labrador Liquor Corporation (NLC) and, starting on June 2, the liquor retailer will join into the Metrobus/AIR MILES initiative by doubling the reward miles for riders travelling between 7:00 p.m. until 'last ride,' every Friday and Saturday.

    "Whether out on the town or visiting friends, we are proud to be rewarding our fellow citizens for responsible behavior and to be contributing to our societys fight against drinking and driving," says
    NLC President & CEO, Steve Winter. "Making the smart and responsible choice to take the bus instead of driving on a weekend evening has just become twice as rewarding."
    
    For more information on how you can connect your AIR MILES Collector account to your m-‐Card, please visit www.metrobus.com.

    About Metrobus Transit
    The St. Johns Transportation Commission, operating as Metrobus Transit, has been providing public transit services in St. Johns, NL, since 1958. Metrobus Transit operates 19 fixed-‐transit routes and services more than three million rides annually.

    About the AIR MILES Reward Program
    Founded in 1992, the AIR MILES Reward Program is Canadas premier coalition loyalty program with more than 10 million active Collector accounts, representing approximately two-‐thirds of all Canadian households. The AIR MILES Reward Program allows Collectors to earn reward miles simply by doing their everyday shopping at more than 220 leading brand-‐name Sponsors, representing thousands of retail and service locations across Canada and leading global brands online. The AIR MILES Reward Program also allows Collectors to indulge in more than 1200 leisure, entertainment, merchandise, travel and a range of accredited, environmentally-‐friendly lifestyle rewards. With AIR MILES Cash, Collectors can also have the flexibility to instantly redeem their AIR MILES reward miles in-‐store towards many everyday and high value purchases like gas, grocery, drug store items and home improvement purchases at participating Sponsors.

    About Newfoundland Labrador Liquor Corporation
    The Newfoundland Labrador Liquor Corporation (NLC) is a provincial crown corporation in Newfoundland and Labrador, Canada responsible for managing the importation, sale and distribution of beverage alcohol within the province. NLC operates 24 Corporate Liquor Stores, services 118 Liquor Express agency operated locations and distributes to more than 1,700 licensees.

     

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