Rack. Ride. And on your way!

Easy, convenient and safe to use.

Our entire fleet is equipped with bike racks, each capable of holding two bicycles at a time. The bike racks are easy to use and safe for both the cyclist and other passengers. Bike racks are free to use for Metrobus customers and are available on a first-come, first-serve basis.

Bike racks will be available on board our fleet from May 1 until October 31 November 30. The racks will be removed each year and not available for use from November December to April.

If there is a bike rack on a bus before May 1st, you are welcome to use it, but please understand that we cannot guarantee that all buses will have a bike rack until May 1st of each year - this means that when riding before May 1st, you may have a bike rack for one leg of your trip, but no bike rack for a return or subsequent leg of your trip.

Using the Bike Racks

Loading your bike

Watch the instructional video above to see the bike rack in action.


Approach the bus from the curb and indicate to the Driver you will be loading your bike.

If the rack is closed, squeeze and pull the handle to release the latch then lower the rack completely.

Place the wheels in the wheel wells. Check the markings that indicate where the front tire should be placed. The first bike should be placed closest to the bus. Raise the support arm over the front tire as tightly as possible. It should never go over the frame or fender of the tire. Once your bike is secured, you can board the bus and pay your fare.

Unloading your bike


Prior to your stop, advise the Driver that you will be unloading your bike and exit from the front door.

Lower the support arm away from the tire and lift your bike from the rack.

If there is not another bike in the rack, squeeze and pull the handle to raise the rack up until it locks in place.

Step away from the bus curb-side and signal to the Driver that you are finished and clear from the bus and continue on your way.

 

 

Rules of the Rack

Please familiarize yourself with the following rules and guidelines:

For your safety, load and unload your bike from the front or curb side of the bus

Allow another cyclist to unload his or her bicycle before loading yours

If the rack is full, please wait for the next bus

Only non-motorized, two-wheel bicycles are allowed on the racks

Bicycles are not allowed inside the bus

Racks are provided on a first-come, first-serve basis

Racks are available each year from May to October November

If you need assistance, wait until customers have boarded and advise the Driver of the bus

Loose items, like water bottles and items in a basket must be removed from your bike while it is in the bike rack. Accessories that are securely attached to your bike, like saddle bags or a basket, do not need to be removed unless it impedes the Driver's line of sight. At any time, it is at the Driver's discretion to request that an item or bike be removed from the rack due to safety concerns.

Customers are responsible for loading and unloading their bikes. Bike racks are used at the customer’s own risk. Metrobus is not responsible for damage due to misuse or improper use of the bike racks or for loss or theft of a bicycle from a bike rack

Be sure to pickup a copy of our "Rack & Ride" brochure, available on-board from mid April until October.  You can also download a PDF version.