These directions are for planning purposes only. You may find that construction projects, traffic, weather, or other events may cause conditions to differ from the map results, and you should plan your route accordingly. You must obey all signs or notices regarding your route.
m-Mobile available in the iPhone App Store and on Google Play for Android
m-Mobile is everything you need to ride public transit in St. John's, NL, Canada.
Plan a trip, view a schedule, find out if your bus is on time, read the latest service bulletins, login to view details about your m-Card or chat live with one of our helpful and friendly Information Service Reps.
Allow this app to use your current location and it will detect your location and show the bus stops in your area complete with information about which routes service those stops.
m-Mobile is the app for people on the move.
Sign up for text alerts
You can fill out the form below or simply text METROBUS to 88188
Stay up-to-date with text alerts. The minute we post a service bulletin, we'll send the same bulletin to your mobile device. To subscribe, complete the form below and click 'Submit'. We do not charge for this service, regular message & data rates charged by your wireless service provider may apply.
To UNSUBSCRIBE text STOP to 88188 or reply STOP
to any of our text messages that you receive on your mobile device.
Metrobus is committed to the privacy and security of your electronic commerce. For your full understanding, the following statement details
our information gathering and dissemination practices, as well as our security measures.
What information do we collect?
We collect information from you when you register on our sites, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number
or credit card information. You may, however, visit our site anonymously.
For what reasons do we use your information?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Our email practices are conducted in accordance with Canadian
Anti-Spam Legislation, and any and all email correspondence
received from us will contain easily identifiable unsubscribe
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is encrypted and transmitted via the Transport Layer Security Protocol (TLS) to our, or in the case of a financial transaction, to our payment gateway provider's database, only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential. TLS is a protocol that ensures privacy between communicating applications and their users on the Internet. When a server and client communicate, TLS ensures that no third party may eavesdrop or tamper with any message. TLS is the successor to the Secure Sockets Layer (SSL).
Upon completion of financial transactions, Metrobus does not store credit card numbers.
Yes (cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each
time a cookie is being sent, or you can choose to turn off all
cookies via your browser settings. Like most websites, if you turn
your cookies off, some of our services may not function properly.
However, you can still place orders over the telephone by contacting
our Customer Service Centre at 722-9400.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
St. John's Transportation Commission
25 Messenger Drive
St. John's NL A1B 0H6
Online contact information can be found at http://www.metrobus.com
Route 21 detour scheduled for this weekend Last updated 4/19/2018 10:49:30 AM
Construction on the Topsail Road bridge is due to start on Saturday, April 21st, 2018 and expected to finish on Sunday, April 22nd. This construction will require a section of Topsail Road to be closed to all traffic and we will not be able to service Topsail Road between Burgeo Street and Mount Pearl Square.
Leaving The Village Shopping Centre, route 21 will travel Topsail Road, right on Burgeo Street, left on Canada Drive, left on Blackmarsh Road, left on Topsail Road, left in to Mount Pearl Square and then regular route from there to Mount Pearl.
When heading to The Village Shopping Centre, route 21 will travel regular route to Mount Pearl Square and when leaving Mount Pearl Square will turn right on to Topsail Road, right on to Blackmarsh Road, right on Canada Drive, right on Burgeo Street, then left on to Topsail Road and then regular route to The Village Shopping Centre.
The route may be delayed while on this detour and may have difficulty making connections at The Village Shopping Centre - customers may want to consider taking an earlier trip to make connections.
No weather bulletins Last updated 4/7/2018 4:15:00 PM
No weather-related bulletins have been issued.
In the event that we would have to suspend or terminate service due to weather conditions, we will, when possible, provide 2 hours notice through our website, Ride Guide (722-9400) and local media.
On board WiFi update Last updated 3/29/2018 3:19:42 PM
Toward the end of 2017, the on board WiFi service was not reliable and we removed the faulty equipment from our fleet.
We have been testing new equipment and we now have more than half of our fleet operating with WiFi and will continue testing and adding new equipment over the next few months.
We will continue to update this list as WiFi equipment is installed on additional buses.
We apologize for the poor WiFi service during the latter part of 2017 and assure you we are working to improve the service for customers.
Information on bus shelters and shelter upgrades Last updated 3/14/2017 10:31:36 AM
Please note that the shelter on Allandale Road in front of the Arts & Culture Centre was damaged during snow clearing and was removed. We will not be able to replace this shelter until Spring.
As we continue to upgrade our existing bus shelters to become fully wheelchair accessible, there will be a period of time between when a shelter is removed and a new, accessible one is installed -- this is because once the old shelter is removed, we have to pour additional concrete to accommodate the larger, accessible shelter.
Also, due to a back-order situation with the supplier of accessible shelters, you may encounter a smaller shelter than what was previously installed in some locations. Once the new shelters are delivered in the Spring of 2018, they will be installed throughout the City.
There will be three locations that will not have a shelter in place until next Spring; these locations appear below:
Frecker Drive at Hamlyn Road
Portugal Cove Road (next to the former Escasoni complex)
Blackmarsh Road (Dominion)
We apologize for any inconvenience caused as we work through this upgrade. If you have any questions, please call Ride Guide at 722-9400.