Policies/Riding Tips

Baby Strollers


All strollers brought on board buses must be collapsible/foldable. For safety reasons, the maximum size allowed for an unfolded stroller on a bus is 122 centimetres (48”) long by 61 centimetres (24”) wide. Any strollers larger than the maximum size must be folded and stowed.


For the safety of young children and other passengers, Metrobus recommends that passengers boarding with a child in a stroller:

  • remove the child from the stroller prior to boarding;
  • fold and store the stroller so it does not impede the aisle or restrict the movement or safety of other passengers; and
  • hold the child in their arms while on board.
However, passengers may choose to use the accessible or courtesy seating area if not in use by another passenger. If this seating is available, the passenger is required to follow the procedure outlined below:
  • For accessible buses, the seats in the accessible space must be folded up and the stroller is to be parked in the accessible space with the child facing the rear of the bus. Please note that for safety reasons, the securement devices are not to be used for strollers. These devices are specifically designed to secure wheelchairs and scooters only.
  • For non-accessible buses (identified as buses with numbers starting with 07 to 09), small strollers such as umbrella strollers may be parked in front of the courtesy seating area.
  • The stroller must not block or impede the aisle or interfere with the safety and comfort of other passengers.
  • The child must be securely buckled into the stroller.
  • Passengers must ensure that the brake/wheel lock is properly applied to avoid accidental rolling of the stroller while the bus is in motion.
  • Passengers should also be aware that there is a potential tipping hazard for strollers when the bus makes turns or comes to a sudden stop. Therefore, the passenger should hold on to the stroller for the duration of the trip.
  • Passengers may request that the bus be lowered or the ramp be extended when boarding and exiting the bus; however, the ramp can only be lowered at stops designated as accessible or non-standard (i.e. use at own risk).
Accessible/Courtesy Seating area is prioritized for our passengers based on need as follows:
  1. passengers in wheelchairs and scooters
  2. passengers with disabilities
  3. seniors
Therefore, if a passenger requiring the use of the accessible/courtesy space boards the bus, the stroller must move out of the space. The stroller must then be folded and stored so that it does not impede the aisle and the child must be held in the arms of the caretaker.


During peak periods when the bus is most heavily used, the transit operator may require passengers with strollers to remove the child from the stroller and fold and store it, in order to make room for other passengers.

Metrobus endorses the view that the safest place for a young child while on-board a bus is in the arms of an adult. Passengers who choose to board with open strollers and use the accessible space assume responsibility for the safety of the child and the related liability involved.

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